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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Clear and uncomplicated

5
Purchased on line, only required a few minutes as the format was uncomplicated Reviewed on: 9th September 2021

Price

5
Very competitive quote I’d previously used a broker Very quick snd easy to do online Reviewed on: 9th September 2021

Good value and easy on line purchase

4
Good value for home insurance with added no cost extras Reviewed on: 9th September 2021

Really easy to set up. Covered all areas I wanted to be included

4
Looked at what I needed. Chose the areas and amounts for specific items at a great price Reviewed on: 9th September 2021

Everything is perfect

5
Everything is perfect and smooth Reviewed on: 9th September 2021

Reasonable and quick process

5
I haven't had to make a claim yet thankfully but the process of taking out the insurance was quick and easy and the price was reasonable. Reviewed on: 9th September 2021

Good value, quick and easy to get insured

5
This is the second time I've bought insurance from this company. Very good price. Would definitely recommend. Reviewed on: 9th September 2021

Money saver!

5
I saved over £100 a year switching to Policy Expert, and they offer more benefits and a much easier claim process. Reviewed on: 9th September 2021

Easy to compare. Good value.

5
Found whole process easy Good price. Reviewed on: 9th September 2021

Insured

5
House insured, easy to setup, good quote. Does the job Reviewed on: 9th September 2021

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