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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent service.

Very helpful staff. Amazing prices. Top gun!! Reviewed on: 9th September 2021

Convenience and fair price

The whole process to smooth and the price is fair Reviewed on: 9th September 2021

Great value for money,

Efficient, accessible and straightforward service Reviewed on: 9th September 2021

Excellent customer service

Really good price for exceptional cover. Even emailed me to remind me to claim my promotional voucher, that was a first. Really would recommend them. Reviewed on: 9th September 2021

Will definitely recommend!

Very competitive rates for my house insurance. Very professional and friendly telephone service too and found the experience really easy to move from my old (and expensive) provider. Saved nearly £150! Reviewed on: 9th September 2021

Excellent value

Renewing policies is a pain. Do you accept the usually increased offer from your current supplier or spend time looking for better value. We found it with Policy Expert Reviewed on: 9th September 2021

Home insurance

Extremely easy to deal with and great value Reviewed on: 9th September 2021

no hassle!

nice and easy to set up and digital documents came promptly and everything was clear. Great price! Reviewed on: 9th September 2021

Easy and painless

Easy and painless setting up, all done within a few minutes Reviewed on: 9th September 2021

Great service!

Great company, good customer service, changed me to cheaper deals with no fee! Reviewed on: 9th September 2021

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