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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home insurance review

5
I did my home insurance online and the website was so easy and self explanatory, I had no issues whatsoever and it was a quick and easy process, the option was also there if I needed to speak to anybody which was also very helpful. Reviewed on: 9th September 2021

Great

5
Really easy to use and friendly service Reviewed on: 9th September 2021

Easy and very competitive price

5
I always look for best prices, best deal and best cover for all my insurance policies. Policy experts gave me full house buildings and contents insurance at an unbeatable price. Even took extra cover and it still beat all comparison insurers for the price. Hopefully never have to use it but it feels comforting that it is there if needed. Reviewed on: 9th September 2021

Great product at a very competitive price

5
Policy Expert came very high in my search for well respected insurance at a competitive price, the Quote system was very straightforward to use, and website access to my documents is quick and easy. I'd recommend them very highly to anyone looking for a change of insurer. Reviewed on: 9th September 2021

Excellent service

5
Excellent service and competitive price what more can you ask for Reviewed on: 9th September 2021

Awesome Insurance Provider

4
Policy Expert are great provider. Having used them in the past, their awesome customer service kept me to remain a customer. Reviewed on: 9th September 2021

Great service

4
Good price, great service and everything was very easy to do Reviewed on: 9th September 2021

Easy, stress free

5
Very easy to renew and stress free. Renewed within 5 mins! Reviewed on: 9th September 2021

Good reliable company, just what you need

5
Never had any issues with Policy Expert, good company, good value for money. Reviewed on: 9th September 2021

Great company, easy transaction and great price!

5
Found on a comparison site, was so easy to take out my insurance. Really fair quote with lots of clear additional options to add on if required. Reviewed on: 9th September 2021

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