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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to manage my jnsurance needs.

Very easy to sort out my insurance needs. Would, and have recommended this company. Reviewed on: 2nd August 2024

Customer service team are fantastic!

Customer service team are fantastic, if some one needs to get back to you they do and changes are easy. Renewal policy could do with some reward for loyalty but can’t fault the service you receive from Policy Expert. Reviewed on: 2nd August 2024

Policy expert has made things very easy.

Policy expert has made things very easy. Everything is very simple to manage. Reviewed on: 2nd August 2024

Very straight forward to set up and at the price...

Very straight forward to set up and at the price Reviewed on: 2nd August 2024

Good value and easy to arrange.

Good value, easy to arrange and no problems encountered. Although I did have no reason to claim. Reviewed on: 2nd August 2024

Competitive Insurance Quote

Obtaining a quote was a straightforward process and proved to be very competitive too Reviewed on: 2nd August 2024

Great value home insurance

Finding the home insurance cover I was looking for and completing the required information was quick and easy – far less painful than I was expecting! The website was easy to use and navigate and it didn't feel like I was being asked for any unnecessary information. Policy Expert were far cheaper than anyone else for this level of cover and a lot of extras were included for no additional fee. Reviewed on: 2nd August 2024

Easy to buy, great customer service

Easy to buy, great customer service Reviewed on: 2nd August 2024

Not called Policy Expert for nothing.

After looking through a list of insurance providers, we plumped for Policy Expert, I have found them to be very reliable and helpful. Reviewed on: 2nd August 2024

Competitive price and easy to arrange

Competitive price and easy to arrange Reviewed on: 2nd August 2024

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