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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

This a new policy ...

This a new policy so I have not really used the service yet. I am completing this because the price was favorable and the policy suited my needs Reviewed on: 2nd August 2024

Easy to set up and competitive premium

Easy to set up and competitive premium Reviewed on: 2nd August 2024

No claim? Then, no true experience!

Everyone knows that the only review worth its salt is after you have to lodge a claim and how that claim is dealt with. Of course, no-one wants that experience, so the only reviewers that truly count are those that have gone through the claims process. However, I can say that keeping in touch like this is refreshing and shows concern for customers. Reviewed on: 2nd August 2024

Very easy to set up and good customer service.

Very easy to set up and good customer service. Reviewed on: 2nd August 2024

quick efficient friendly and good value

quick efficient friendly and good value Reviewed on: 2nd August 2024

All very positive.

All very positive. Always speak to a human Reviewed on: 2nd August 2024

Great friendly service.

Great friendly service.easy and helpful Reviewed on: 2nd August 2024

Happy with Policy Expert service.

House and contents insurance premium was best price. Cover was quick and easy to arrange. Reviewed on: 2nd August 2024

Worth checking

Worth checking the price against orhers Reviewed on: 2nd August 2024

Good value and great communication would recommend

Good value and great communication would recommend Reviewed on: 2nd August 2024

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