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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Competitive and easy to arrange .

4
Competitive and easy to arrange. Reviewed on: 2nd August 2024

Easy clear website and considerably better cover for...

5
Easy clear website and considerably better cover for less money than previous provider Reviewed on: 2nd August 2024

Everything simple and well explained

5
Everything simple and well explained Reviewed on: 2nd August 2024

So far so good

5
Fast to set up, easy to use website, plain English comms. Simple. Reviewed on: 2nd August 2024

Easy to use

5
Easy to set up, good value for money and easy to check policy when needed. Reviewed on: 2nd August 2024

Easy to set up a new policy with clear instructions.

4
Easy to set up a new policy with clear instructions. Received both emails & letter confirmation. Reviewed on: 2nd August 2024

Very impressed with the value for money.

5
Very impressed with the value for money. Felt the price was very fair. Hate buying insurance, because in common with many others, I always feel I am being ripped off. With Policy Expert I felt reassured that I was getting a good deal. Thank you. Reviewed on: 2nd August 2024

Refused claim

3
Claim was refused due to root ingress into a drain not being covered under the policy. Reviewed on: 2nd August 2024

Great range of products and competitive prices

5
Great range of products and competitive prices Reviewed on: 2nd August 2024

Simple and easy to follow instructions

5
Simple and easy to follow instructions Reviewed on: 2nd August 2024

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