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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home insurance service

Excellent service, easy to use and very good price for my home insurance needs. Reviewed on: 10th September 2020

Fantastic policy expert experience

I hadn't heard of policy expert before but went to a comparison site and found a really good value policy for my home insurance. I initially thought they might be one of these new insurance companies that were cheap because they had poor customer service but actually nothing could be further from the truth. They followed up afterwards and guided me through the whole process with clarity and professionalism. I am so glad I found the name and it will now be my number one go to company in the future. Reviewed on: 10th September 2020

Great value, excellent coverage

Reallt good value, excellent coverage and easy to deal with. Highly recommend. Reviewed on: 10th September 2020

Good policy at a good price

Good policy at a good price, good reviews Reviewed on: 10th September 2020

House Insurance

Great service easy to understand great price Reviewed on: 10th September 2020

great company

they had everything i needed to cover my home at a great price Reviewed on: 10th September 2020

Excellent policy for a very fair price

The cover on this home insurance policy is very good and at a very fair price. I changed from a Home Insurer I had been with for many years and am happy with Policy Expert. Reviewed on: 10th September 2020

Good Value

easy to deal with good value for the money Reviewed on: 10th September 2020

Easy to access and a good price

I needed to get new cover on my new house on exchange and it was agreed quickly and easily Reviewed on: 10th September 2020

Hassle free

Fast, easy and reliable service. Reviewed on: 10th September 2020

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