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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Not called experts for nothing.

5
Policy Expert came up top on comparison sites with a brilliant offer. Moving on to their website was effortless with no surprises or complications. All round great deal on home & contents insurance, I'd be happy to recommend both the service and products. Reviewed on: 10th September 2020

Simply, 5* treatment.

5
It was so easy, and saved money. Fantastic, what more could one ask for. Reviewed on: 10th September 2020

Good value, good cover

5
So easy to set up and my switch was effortless. Reviewed on: 10th September 2020

Fantastic

5
I would highly recommend using this company to everyone! Reviewed on: 10th September 2020

A far cheaper deal!

5
Quick, simple, straight forward and accessible. Star performance! Reviewed on: 10th September 2020

Grenoside

4
I was on Policy Expert at my previous address which my ex partner had arranged through Look After My Bills, so I got in contact with your company and signed up straight away on hearing the great price for a year's cover Reviewed on: 10th September 2020

Review

5
An excellent quote for house insurance Reviewed on: 10th September 2020

Great value

5
Why pay more. I saved over one hundred pounds by switching to Policy Expert Reviewed on: 10th September 2020

House insurance

5
Easy Web site to use, explanation of policy is clear and very good price Reviewed on: 10th September 2020

quality and value

5
great quality and superb value insurance Reviewed on: 10th September 2020

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