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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Best Yet

5
I had a pleasant experience buy insurance this time ...other years have been fraught trying to sell ,’ add ons’...the young man that helped me was an asset to the company ...polite , helpful and considerate Reviewed on: 10th September 2020

price is right

4
quick cover at cheap price for good cover Reviewed on: 10th September 2020

Safe as houses

4
Policy Expert provided a great service at a super competitive price. The must have house insurance guarantee for 2020. Reviewed on: 10th September 2020

Mr Barry Hilbert

4
Just a very efficient and economic price Reviewed on: 10th September 2020

Best policy and price

5
Found on a comparison site and turned out to be the best price with a great policy. Would definitely recommend them to family and friends. So easy to set up. Reviewed on: 10th September 2020

Great policy

5
Joined Policy Expert found it to be cheapest around. Very straight forward and easy to navigate web page. Delighted. Saved over £100 Reviewed on: 10th September 2020

Great prices.

5
Needed new house insurance so went on line. This company came up on all the comparison sites. Few pounds difference in the price so took the middle price with the extras for free. Reviewed on: 10th September 2020

excellent service

5
I have saved quite a lot of money insuring with Policy Expert also the person i spoke to at customer services was so friendly and helpful in explaining the policy to me. Reviewed on: 10th September 2020

My home insurance

5
I chose this company for the very efficient why they handled my needs for my home insurance and the price was excellent thank you Policy Expert . Reviewed on: 10th September 2020

Great price, quick response and swift processing.

5
Great price, quick response and swift processing. Reviewed on: 10th September 2020

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