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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Fantastic Price and service

5
Best price and quantity, shopped around and was very pleased with this policy. Would highly recommend Reviewed on: 10th September 2020

Policy expert is great

5
Policy expert is great. It's good value for money. Will definitely recommend. Reviewed on: 10th September 2020

GREAT UNBEATABLE DEAL

5
EASIEST TO USE ONLINE NO PROBLEMS Reviewed on: 10th September 2020

Easy uncomplicated cover

5
I found it very easy to understand cover, really good value , easy to do. Reviewed on: 10th September 2020

In term of company

5
Very recommended company and very reliable source of helping Reviewed on: 10th September 2020

Nearly 1/2 the price of my existing (now Ex) home insurer.

5
Buying was super quick / easy and they were much cheaper than my existing policy on a like for like basis. If your home insurance is coming up for renewal I'd highly recommend checking out Policy Expert, you might save yourself a packet. Reviewed on: 10th September 2020

Competitively priced.

5
Insurance easily arranged at a very competitive price. Reviewed on: 10th September 2020

Great Value for Money

5
I have a great experience when trying to get a cheaper insurance . I moved house and need to cut costs. I was with another company where you couldn't speak to anyone unless you had a claim. If you wanted to ring to ask a question everything was on line. I managed to find this company it was a lot cheaper but it seems easy to deal with correspondence. So thank you so much Reviewed on: 10th September 2020

easy to use

5
We needed B&C insurance for our new buy. Confused selected these. Bought the house. Reviewed on: 10th September 2020

Great price with all the cover

5
price quoted was vastly cheaper than previous insurer and included all the necessary cover extras at no extra charge. Reviewed on: 10th September 2020

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