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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Lovely service

5
Very helpful and was a great service highly recommended Reviewed on: 10th September 2020

Simple & easy

5
Simple & easy to purchase home insurance that guarantees all your needs are covered, no stress! Reviewed on: 10th September 2020

Amazing customer

5
very good service and good Information given Reviewed on: 10th September 2020

Great insurance cover at a very competitive price

5
I was looking for house insurance & policy expert offered everything that I required & at a great price so I was really happy to take my policy out with this company Reviewed on: 10th September 2020

Excellent value for money

5
very simple, quick to do, efficient website and excellent price Reviewed on: 10th September 2020

Well priced for good quality insurance

5
really pleased with the price for the renewal and everything that it covers. Really easy breakdown dont need to trail though terms and conditions to see. Reviewed on: 10th September 2020

Brilliant service

5
We saved money - cost a lot less than our previous insurer. Would definitely recommend! Reviewed on: 10th September 2020

Great value

5
Easy to do and very helpful, Great price, Reviewed on: 10th September 2020

EXCELLENT COMPANY FOR HOUSE INSURANCE

5
When searching for companies to renew my house insurance the cover offering is excellent in both cost and cover therefore I strongly recommend them. Reviewed on: 10th September 2020

Easy and keen price

5
Easy to set up and keenly priced Reviewed on: 10th September 2020

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