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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great price with all the cover

5
price quoted was vastly cheaper than previous insurer and included all the necessary cover extras at no extra charge. Reviewed on: 10th September 2020

Best value. Quick and easy to apply.

5
After searching for home insurance quotes using price comparison sites, Policy Expert easily won best value. As well as being one of cheapest overall it also included extra benefits like legal fees included. It was really quick and easy to complete the application online and have the new insurance in place before renewal date. Reviewed on: 10th September 2020

Slam Dunk!

4
Efficient, no fuss -buying the policy took no time at all, offered all the extras that other companies were charging much more for and I paid up front for a 12 month contract,! Saved over £100 and won’t have a monthly Direct Debit. Brilliant! Reviewed on: 10th September 2020

Home Insurance

5
Amazing deal very good value for money. Reviewed on: 10th September 2020

Helpful, friendly and excellent cover.

5
I am very happy with policy expert. The advisor was great. They were extremely helpful and friendly. I am very satisfied with the price for such extensive cover. Reviewed on: 10th September 2020

Covered

5
Easy to get the correct cover required at a good price. Reviewed on: 10th September 2020

At the top

3
They came top of a comparison search for my needs Reviewed on: 10th September 2020

good price good service

5
Good price, easy website to manoeuvre. Reviewed on: 10th September 2020

Good price & cover

5
Easy to get, good price & great cover Reviewed on: 10th September 2020

Best Choice Home Insurance From Policy Expert

5
Fast, efficient and straightforward service at a competitive price. Reviewed on: 10th September 2020

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