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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick and Easy

5
First time I'd heard of these guy's and it was a very positive experience , easy to see what your getting for your money and no hassle adding extras to your policy if you need them . Will be looking at doing business with these guys again next year. Reviewed on: 10th September 2020

Fantastic Price and service

5
Best price and quantity, shopped around and was very pleased with this policy. Would highly recommend Reviewed on: 10th September 2020

Policy expert is great

5
Policy expert is great. It's good value for money. Will definitely recommend. Reviewed on: 10th September 2020

GREAT UNBEATABLE DEAL

5
EASIEST TO USE ONLINE NO PROBLEMS Reviewed on: 10th September 2020

Easy uncomplicated cover

5
I found it very easy to understand cover, really good value , easy to do. Reviewed on: 10th September 2020

In term of company

5
Very recommended company and very reliable source of helping Reviewed on: 10th September 2020

Nearly 1/2 the price of my existing (now Ex) home insurer.

5
Buying was super quick / easy and they were much cheaper than my existing policy on a like for like basis. If your home insurance is coming up for renewal I'd highly recommend checking out Policy Expert, you might save yourself a packet. Reviewed on: 10th September 2020

Competitively priced.

5
Insurance easily arranged at a very competitive price. Reviewed on: 10th September 2020

Great Value for Money

5
I have a great experience when trying to get a cheaper insurance . I moved house and need to cut costs. I was with another company where you couldn't speak to anyone unless you had a claim. If you wanted to ring to ask a question everything was on line. I managed to find this company it was a lot cheaper but it seems easy to deal with correspondence. So thank you so much Reviewed on: 10th September 2020

easy to use

5
We needed B&C insurance for our new buy. Confused selected these. Bought the house. Reviewed on: 10th September 2020

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