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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great price

Beat my other quotes by 30% with excellent cover. I have recommended them to friends and family. Reviewed on: 10th September 2020

Great service, great product, great price

Always a quick and easy process. I've never had any problems with the company. Any time I have had to speak to them they have always been massively helpful. No query is too big or too small. The auto renewal process works like clockwork and the prices have always been competitive. Reviewed on: 2nd September 2020

Easy and efficient

Easy to navigate. Great price Simple. Would recommend Reviewed on: 27th August 2020

Great Value

Easy to set up insurance using the website. One of the best value insurance providers for the price and level of cover. Reviewed on: 25th August 2020

Low cost insurance

Easy to sign up to cheap insurance with additional benefit of free emergency cover Reviewed on: 24th August 2020

Down to earth company

Took time going through everything , explaining all the parts of the insurance, very competent Reviewed on: 22nd August 2020

Good experience

I had good experience till now from policy expert. Happy customer. Reviewed on: 21st August 2020

Brilliant price and product

Easy to arrange and great value. Well below the cost of many competitors and great for us as we live in a grade 11 listed property which seems to cause problems for other providers. Not policy expert though. Just a straight forward question Reviewed on: 18th August 2020

Great website

Easy to use, customer friendly website, reasonable price Reviewed on: 16th August 2020

Excellent Service and great value

I was recommended to use Policy Expert by my daughter who said their service was first class and excellent value. So when it came to renewing my home insurance they were the first one I tried and was impressed with how easy everything was. Why not try them for yourselves! Reviewed on: 16th August 2020

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