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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

House Ins. renewal

Nice and easy to renew on website with clear instructions and info provided. And good price given Reviewed on: 31st July 2020

Quick, no nonsense insurance

It took me less than 30 min to sort out my buildings and contents insurance with Policy Expert. Easy to use interface and very competitive rates. Reviewed on: 31st July 2020

Great speedy service

Great speedy service , very easy to use websites and great communications throughout the process Reviewed on: 31st July 2020

Good price

Easy purchase, clear information Reviewed on: 31st July 2020

Good service but got my name wrong

very easy to set up. Quick and efficient and cheap. Would have got 5 stars but emailed me calling me Scott Reviewed on: 31st July 2020

Quick and Easy, efficient service

It only took a few minutes to comlete the process and good value! Reviewed on: 31st July 2020

Home Insurance

First time using Policy Expert for my Home Insurance. Whole process of buying the insurance, from start to finish, was simple, clear and easy. As a bonus they were also the most competitive. Reviewed on: 31st July 2020

Simple easy website

Found policy experts on a comparison site. Followed link & within less than 30 mins I had my new home insurance completed. Cheapest website I found & easy to use. Would definitely recommend. Reviewed on: 31st July 2020

Refreshing

Such a refreshing company! None of the usual 'stuffiness' you get from other providers. Application quick simple and easy to understand. And although you emailed me by the wrong name (oops!), you apologised immediately! I'm sure I'll be sticking with these guys for the foreseeable! Reviewed on: 31st July 2020

Moved from compeditor

So easy to move the saving against L and G was well over a £100 Reviewed on: 31st July 2020

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