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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

All in one place

5
All you need in one place on the website so easy to navigate. Reviewed on: 30th July 2020

Good value for money

4
My renewal came up with my current insurers and was twice the amount I paid last year for the same cover which I thought was quite unfair due to our current pandemic situation. So I decided to check to see what other insurers could offer and was pleasantly surprised with how competive your price was for the same like for like cover. Thank you very much from someone who like most is struggling amongst bad times at least I can be rest assured my home buildings and contents are covered and in good hands One less worry to think about and in these times that means a great deal to me Reviewed on: 30th July 2020

Cheap

5
This is the cheapest house and contents I have had in yrs.. Definitely recommend Reviewed on: 30th July 2020

Home insurance

5
Simple and easy does what it says Reviewed on: 30th July 2020

Excellent company.

5
Website easy to navigate, clear concise instructions and policy wording Reviewed on: 30th July 2020

Great quality insurance at a great price

4
Used a search engine to look for house insurance, as the quote from my existing insurer was incredibly high. Quality Expert were by far the cheapest and on checking had all the extras of more expensive policies. Reviewed on: 30th July 2020

Nice and Easy

4
Price was initial lead factor, then found it easy to sign up and receive my documents so in the end a great all round experience. Reviewed on: 30th July 2020

Very easy to organise

5
Really easy to organise, good cover and the best price. Reviewed on: 30th July 2020

Easy home insurance

5
Very easy to set up and most importantly the cheapest. Reviewed on: 30th July 2020

Contents and buildings insurance

4
easy to use website and competitive prices Reviewed on: 30th July 2020

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