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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Top of the list

I have just joined Policy Expert and was impressed by their customer service on the telephone. Hoping we have a happy experience together. Reviewed on: 14th August 2019

Good price and so easy

Very easy to purchase, has all the things I needed for my needs as well as keeping the mortgage company happy. Reviewed on: 14th August 2019

EXcellent! very happy

Very good service! Simple! easy to use! will defiantly be back to use again Just what I needed Reviewed on: 14th August 2019

Great overall customer service

Really I found Policy expert through a comparison site. The website was really easy to use and they had great value for money Reviewed on: 14th August 2019

peace of mind

it was very easy to set up my policy. and it is great value for the cover it gives. Just peace of mind is great. Reviewed on: 14th August 2019

Easy transition

The swap from my previous provider to Policy Expert was easy and the price saving for the same level of cover was substantial. Reviewed on: 14th August 2019

Extremely friendly, efficient service was provided to us

Christian explained every aspect of the Policy and ethos of Policy Expert in plain simple terms. What more is required? Very pleasant young man who appeared to know what he was talking about and answered all my questions without hesitation. Reviewed on: 14th August 2019

Quick easy and nothing hidden

Just purchased home and content insurance from the internet, so quick and easy nothing hidden,bhope not to use them as that would be good. Reviewed on: 14th August 2019

Cheapest quote, easy to swap

I've just joined Policy Expert as they gave me the cheapest quote - beating my renewal by a significant amount. The swapping process is far quicker and easier than I expected and after filling in a few straightforward details I now have cheaper monthly outgoings! Reviewed on: 14th August 2019

excellent policy at a great price.

Quick and easy to get insured, great policy at a great price Reviewed on: 14th August 2019

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