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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great service

4
Great service good value haven’t had to claim but so far service i am pleased with Reviewed on: 6th August 2019

Excellent price and very helpful staff.

5
The website was very easy to follow, but I also rang the customer service number, to confirm a few details and the member of staff I dealt with was very helpful and polite. The price also of the policy is excellent for the cover I required. Reviewed on: 6th August 2019

Simple, easy, what I needed and very reasonable!

5
Found you through Meerkat.com but then your website was simple and easy to follow. You also offered extras which was a nice surprise Thank you Reviewed on: 6th August 2019

Good

5
Good reviews and a sensible price for good cover insurance and easy to Purchase Reviewed on: 6th August 2019

5 star service and reasonable prices

5
Found this company on a comparison site. Competitive prices and good amount of cover. Very easy to deal with a simple easy monthly repayments if you choose that option. Reviewed on: 6th August 2019

Great service

5
Great service and good value very compeyitive prices Reviewed on: 6th August 2019

Quick, Easy and Competitive Priced

4
Found this through a comparison website and found it the most economical for what I required Reviewed on: 6th August 2019

Quality item

5
Informative friendly staff guided me to the right policy a t the right price for my needs Reviewed on: 6th August 2019

Excellent wide cjoic

5
Good quick advice that info area goo experience Reviewed on: 6th August 2019

Great customer service

4
Understood my needs and competitive Reviewed on: 6th August 2019

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