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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9155)

Very Helpful

5
Was having trouble logging in and Policy Expert quickly resolved the problem Reviewed on: 6th August 2019
Yvette Barratt's avatar
Yvette Barratt

NEW CUSTOMER

5
I was a bit dubious about using a company I had never heard of before, as I have always tended to stick with the big names. However, it seems I have better cover than I had with my previous insurers and for a whopping £200 less! My loyalty to them over the years certainly didn’t pay...so far so good, let’s hope it’s remains that way! Reviewed on: 6th August 2019
Rubyeleven's avatar
Rubyeleven

Easy to set up and cheap

4
Good phone service, cheap insurance, easy set up not much more you need Reviewed on: 6th August 2019
Fraser's avatar
Fraser

Very good rates compared with other companies.

5
Only a few minutes to apply. Quick and easy and cheap. Reviewed on: 6th August 2019
Magsncdonald's avatar
Magsncdonald

Excellent service and fantastic value for money

5
I have had insurance with policy expert numerous times over the last number of years. I have always received excellent customer service and professionalism! I wouldn’t hesitate to use the company again and I would recommend to anyone! Reviewed on: 6th August 2019
Louise Evans's avatar
Louise Evans

Very competitive prices

5
Easy to sign up, clear information and very fairly priced, with some added benefits! Reviewed on: 6th August 2019
Sarah Clark's avatar
Sarah Clark

Unbelievable price

5
I've saved £400 p.a. on combined buildings & contents policy. I wish I'd shopped around years ago. Reviewed on: 6th August 2019
Mrs Linda Everett's avatar
Mrs Linda Everett

Great Service

5
Very happy with the purchase of buildings and contents insurance, great price and friendly staff Reviewed on: 6th August 2019
NTS's avatar
NTS

Good price and excellent product

5
The customer service was great and prompt. The price was very competitive and affordable.. I would recommend without hesitation. I also hope that the company should pay claims to there honest customers when need arises. Reviewed on: 6th August 2019
Ucey01's avatar
Ucey01

easy to use /better value for money than my previous insurer

4
i contacted policy expert and was pleasantly surprised how easy it was to arrange my insurance needs .the cover i chose was much better value than my previous insurer Reviewed on: 6th August 2019
brian rooney's avatar
brian rooney

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