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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

Excellent & efficient service

Changed my policy online in less than 15mins. Was kept in constant contact my email during setting up process . Very courteous staff. The cost was half what I paid last year from a well known company for exactly the same cover. Highly recommend Reviewed on: 6th August 2019

Very reasonable price while extended cover

Such an easy and seamless transition between insurance companies and rates competitive with added insurance benefits Reviewed on: 6th August 2019

Great service and fabulous prices

Great easy and fabulous prices with no hidden extras, will definitely be telling everyone about this company Reviewed on: 6th August 2019

Efficient and helpful

The team were able to help with with my policy questions efficiently. Reviewed on: 6th August 2019

Overall brilliant

The service received has been overall fantastic and couldn't ask for more. Reviewed on: 6th August 2019

Professional, helpful

Easy quick efficient, I have got exactly what I wanted Reviewed on: 6th August 2019

Good value

Renewing our home insurance policy recently,. Policy Expert came at the top of most of the comparison website each time. We found the level of cover we needed quickly and straightforwardly, and received our policy documents by return. Reviewed on: 6th August 2019

Excellent

Excellent cover for little cost, much cheaper than admiral at my old property and this policy covers us for more. Reviewed on: 6th August 2019

Covers everything needed

Our last insurance provider only covered the building not the contents. Policy Expert covers both at more than half the price! Reviewed on: 6th August 2019

Easy to buy

Bought my policy on line and one of the easiest process to do, was done and dusted in a matter of minutes, would recommend to family and friends Reviewed on: 6th August 2019

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