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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

easy to use /better value for money than my previous insurer

4
i contacted policy expert and was pleasantly surprised how easy it was to arrange my insurance needs .the cover i chose was much better value than my previous insurer Reviewed on: 6th August 2019

Quick and easy

5
Switching my home insurance to Policy Expert was quick and easy. Even better, I saved over £200 by switching. Reviewed on: 6th August 2019

Best Price Available

5
Yet again Policy Expert offered the best price for the cover needed. Reviewed on: 6th August 2019

Great policy & great price

5
I found home insurance on a comparison web site. This included all the features I was looking for and the premium was a fraction of what I was paying. Reviewed on: 6th August 2019

Easy and quick!

5
So easy to get a new policy, was done in minutes. The online portal is simple to use and can sign required documents online Which is fab! Reviewed on: 6th August 2019

Really good prices no hassle

5
Found you on confused. Com and hope that you're prices stay great look forward for cooperation in future Reviewed on: 6th August 2019

Very good

5
Very quick in sorting out my home insurance thank u Reviewed on: 6th August 2019

Right price for the right policy

5
Policy easy to understand and giving great cover. Reviewed on: 6th August 2019

was easy to set up

5
the account was easy to set up not dealt with the company in respect to claims yet Reviewed on: 6th August 2019

Overall great

4
Easy to navigate website to get insurance, we would use policy expert again in the future. Reviewed on: 6th August 2019

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