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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy to buy

Bought my policy on line and one of the easiest process to do, was done and dusted in a matter of minutes, would recommend to family and friends Reviewed on: 6th August 2019

Very Helpful

Was having trouble logging in and Policy Expert quickly resolved the problem Reviewed on: 6th August 2019

NEW CUSTOMER

I was a bit dubious about using a company I had never heard of before, as I have always tended to stick with the big names. However, it seems I have better cover than I had with my previous insurers and for a whopping £200 less! My loyalty to them over the years certainly didn’t pay...so far so good, let’s hope it’s remains that way! Reviewed on: 6th August 2019

Easy to set up and cheap

Good phone service, cheap insurance, easy set up not much more you need Reviewed on: 6th August 2019

Very good rates compared with other companies.

Only a few minutes to apply. Quick and easy and cheap. Reviewed on: 6th August 2019

Excellent service and fantastic value for money

I have had insurance with policy expert numerous times over the last number of years. I have always received excellent customer service and professionalism! I wouldn’t hesitate to use the company again and I would recommend to anyone! Reviewed on: 6th August 2019

Very competitive prices

Easy to sign up, clear information and very fairly priced, with some added benefits! Reviewed on: 6th August 2019

Unbelievable price

I've saved £400 p.a. on combined buildings & contents policy. I wish I'd shopped around years ago. Reviewed on: 6th August 2019

Great Service

Very happy with the purchase of buildings and contents insurance, great price and friendly staff Reviewed on: 6th August 2019

Good price and excellent product

The customer service was great and prompt. The price was very competitive and affordable.. I would recommend without hesitation. I also hope that the company should pay claims to there honest customers when need arises. Reviewed on: 6th August 2019

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