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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Top class insurer

5
Very easy to sign up online and policy sent almost straight away. Reviewed on: 6th August 2019
Steven 's avatar
Steven

Tremendous Saving on Buildings & Contents Insurance

5
Delighted to have become aware of this Company on my online search for a new Provider regarding my Home Insurance Renewal. Reviewed on: 6th August 2019
Brian O'Hare's avatar
Brian O'Hare

Exceptional value

5
I saved £130 on my insurance by switching to Policy Expert Reviewed on: 6th August 2019
Phil Ward's avatar
Phil Ward

Best price for insurance this year!

4
So far have found easy to use, all documents have been send to me for my files, so far so good! Reviewed on: 6th August 2019
Danielle's avatar
Danielle

Excellent policy and so easy to do

5
This policy was so easy to do. Covers everything we wanted and such a great price. Reviewed on: 5th August 2019
Paula's avatar
Paula

Easy transaction

5
Speedy response and good service Reviewed on: 5th August 2019
Richard 's avatar
Richard

Easy to use, great price and some nice extra's, get them a go!!!

5
I got a quote from Confused.com and Policy Expert was at the top of the quotes. Really thought the quote was really good, also the additional Legal and Home Emergency cover sold it for me. I hope I don't have to make a claim but after taking a look at the reviews the customer service you receive looks really good. Reviewed on: 4th August 2019
helwill's avatar
helwill

Excellent service

5
A very good experience thus far Reviewed on: 4th August 2019
Andy's avatar
Andy

Easy, quick, informative, good value

5
Website easy to navigate, value for money and information sent quickly Reviewed on: 3rd August 2019
Hayley Hinkley's avatar
Hayley Hinkley

Great service and easy to use.

5
The questions are not very difficult and does not make one feel they are sitting for the highers again!! The price quoted are very competitive and the good part is the company is British. Reviewed on: 3rd August 2019
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Jacob Jolly

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