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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very good easy service

So easy to purchase. At a good price. Thanks. I would recommend Reviewed on: 30th July 2019

Easy and simple to do

Everything was great and I’m very happy customer Reviewed on: 30th July 2019

1st Class without the expense

1st class treatment. Reasonable prices. Quick and easy to join with. Reviewed on: 30th July 2019

Emotional rescue

The title sums this up. Moving house is stressful, but it's emotional too. You need to speak to the right people at the right time - and even at the wrong time. We recently thought we had left it too late and our house move would be delayed. PE to the rescue and stress dissipates, leaving space for emotional reflection on the house abandoned and excitement at new adventures to come. Thanks. Reviewed on: 30th July 2019

Policy Expert

This policy is excellent value for money and easy to understand. Reviewed on: 30th July 2019

Good price policy

Cheapest house insurance I could find with enough cover. Reviewed on: 30th July 2019

Cheap and Efficient

I found this the best insurance cover as it was cheap, efficient and covered my needs. Reviewed on: 30th July 2019

First class

From start to finish it was quick and easy to step up my new policy and got better cover at a much better price than my past policy. Would highly recommend. Reviewed on: 30th July 2019

Super!

Any excellent policy, providing super cover and offering excellent value for money. Thank you Reviewed on: 30th July 2019

New customer

As a new customer I don't have that much experience with the service as of yet. However, the customer service online that I've received through their chat service was superb. Extremely helpful and informative. Reviewed on: 30th July 2019

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