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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

Excellent

Fast, polite, value for money, all round excellent Reviewed on: 30th July 2019

Best value; easy to use.

The website was easy to understand and simple to use. Which meant I was confident to move forward : accept the quote and purchase the insurance. Reviewed on: 30th July 2019

Very helpful

After shopping around a lot finally found buildings and contents insurance that was very reasonably priced with option for emergency plus cover which covers emergency faults with electrics etc including boiler faults for any age boiler. Perfect for our new home. Policy documents well presented and easy to understand. Staff very helpful. Reviewed on: 30th July 2019

Best Home Insurance

My old policy was up for renewal and as always they bump the price. Looked at policy expert and wow couldn't beat the price, really happy with the switch. Reviewed on: 30th July 2019

Great value

Very helpful with helping us choose our home insurance for our first home Reviewed on: 30th July 2019

Simple and quick

Looks to be similar cover to my previous insurance but saving me around £45 so better off in my pocket :-). Hope I never need to claim on this so savings really do matter to me. Reviewed on: 30th July 2019

Quick and easy to sort out

Searched for what I wanted. No fuss and easy to set up Reviewed on: 30th July 2019

Cheap and comprehensive

Easy to set up policy, hope I never have to use it. Reviewed on: 30th July 2019

Very competitive prices

I signed up through compare the market. Policy Expert offered everything I needed at a great price. Reviewed on: 30th July 2019

Easy reasonable insura0

Had to speak to someone on the phone as couldn't pay online . Chap l spoke to was polite and helpful . All done in a few moments good level of cover and very good price Reviewed on: 30th July 2019

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