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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very competitive prices. Was quick and efficient and my renewal was completed the same day

5
After being with the same provider for 7 years I was shocked to see how much I was paying unnecessarily. Used money expert and this company came highly recommended and a third of the cost with the same requirements. Renewal was easy and completed the same day. Very happy with the service. Reviewed on: 30th July 2019

Good Policy

4
Quick yet thorough questionnaire, good price for what is on offer Reviewed on: 29th July 2019

Value for money

4
Home insurance is competitive and it is simple. All online and it is easy to handle. Reviewed on: 29th July 2019

Good cover and value

4
Good value, comprehensive cover. I would recommend. Reviewed on: 28th July 2019

Easy set up and a decent price.

5
I found it your web site clear and quick to input info, also I liked the competitive premium price. Not to mention the choice of extras should you require them. Reviewed on: 28th July 2019

Excellent

5
Cheaper than others quote I found and cover all my needs. Reviewed on: 27th July 2019

Excellent service and price

5
Very good friendly, my service customer officer was very patient and kind to explain everything. Well done!!! Reviewed on: 27th July 2019

Great experience

3
Easy website, quick response, very competitive price for excellent insurance cover Reviewed on: 27th July 2019

Excellent product and excellent service

5
Great service and a great price Reviewed on: 25th July 2019

A good policy that does what i need

5
It was easy to buy your product, everything was explained as i whent through the policy. Reviewed on: 25th July 2019

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