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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick easy and best competitive price online in my opinion

My previous insurer wouldn't even price match or even consider a better price for a years insurance. Got a better deal straight away from Policy Expert saving me just over £80 from what my old insurers renewal price was going to be. All the excess, cover etc were identical so it would've been silly not to take out my home insurance with Policy Expert. Reviewed on: 25th July 2019

efficient and good service

It was so easy to follow the online instructions to set up my new house insurance policy. I got better cover for less money per year too :) Reviewed on: 25th July 2019

Refreshing experience

Great product great service and overall a good level of insurance for a good value for money amount. Overall very positive Reviewed on: 25th July 2019

HOME INSURANCE

An excellent company to deal with. I found them to be very efficient and extremely professional and I would not hesitate to recommend them. Reviewed on: 25th July 2019

Policy Expert offers fair value for money.

I was struggling to find a decent price for Home Insurance, and discovered Policy Expert was the fairest. Reviewed on: 25th July 2019

Competitive, friendly and easy to use

Very professional service, easy to use and amazing offer price Reviewed on: 24th July 2019

Quick and efficient

Easy quick and efficient service would recommend. Reviewed on: 24th July 2019

So far so good

This is the first time I have used Policy Expert. The policy appears to be adequate and also includes home emergency cover and legal fees cover. However, it is not possible to give a proper review as I have not yet had to make a claim. The proof of the pudding is in the eating! Reviewed on: 24th July 2019

Easy to sort out new home insurance

Did it all on line via Compare the Market.com. who then transferred me to Policy Expert's website. The whole process was quick and straightforward. Reviewed on: 24th July 2019

Excellent VFM

Did it online very simple and straight forward.. Reviewed on: 23rd July 2019

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