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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick, Easy and Competitive

Really simply ordering process, very easy to amend the quotation, extremely competitively priced and very straightforward. Absolutely love it, will use again. No faff!!! Reviewed on: 23rd July 2019

Excellent value for money

The whole process was a seamless and easy experience Reviewed on: 23rd July 2019

No issues signing up

Haven't had to contact yet, but the registration was easy Reviewed on: 23rd July 2019

you can talk to someone

it was easy to do reasonable price and you have a phone number and for someone who is not very good on line makes al the difference Reviewed on: 23rd July 2019

Very well priced

Competitive price compared to other providers, easy to sign up Reviewed on: 23rd July 2019

Top choice

I haven’t had to make a claim and hope I don’t need to, so I can’t comment on their claim handling. Purchasing the insurance was quick, easy and less than half of my previous insurer. Documents arrived immediately by email. Reviewed on: 23rd July 2019

Excellent price and cover

Excellent price and cover Call centre staff friendly and helpful Reviewed on: 23rd July 2019

Home and contents renewal with Policy Expert

The best and cheapest Home and Contents Policy, comparing like for like with other company policies. Highly recommended if you are thinking about changing your insurance company. Reviewed on: 23rd July 2019

Best value I could find

Clear descriptions of the cover and an easy to understand policy is as rare as it is welcome Reviewed on: 23rd July 2019

Home insurance

Were by far the best quote I could get and the reviews I read where very good too so what's not to like. Reviewed on: 23rd July 2019

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