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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

efficient and good service

It was so easy to follow the online instructions to set up my new house insurance policy. I got better cover for less money per year too :) Reviewed on: 25th July 2019

Refreshing experience

Great product great service and overall a good level of insurance for a good value for money amount. Overall very positive Reviewed on: 25th July 2019

HOME INSURANCE

An excellent company to deal with. I found them to be very efficient and extremely professional and I would not hesitate to recommend them. Reviewed on: 25th July 2019

Policy Expert offers fair value for money.

I was struggling to find a decent price for Home Insurance, and discovered Policy Expert was the fairest. Reviewed on: 25th July 2019

Competitive, friendly and easy to use

Very professional service, easy to use and amazing offer price Reviewed on: 24th July 2019

Quick and efficient

Easy quick and efficient service would recommend. Reviewed on: 24th July 2019

So far so good

This is the first time I have used Policy Expert. The policy appears to be adequate and also includes home emergency cover and legal fees cover. However, it is not possible to give a proper review as I have not yet had to make a claim. The proof of the pudding is in the eating! Reviewed on: 24th July 2019

Easy to sort out new home insurance

Did it all on line via Compare the Market.com. who then transferred me to Policy Expert's website. The whole process was quick and straightforward. Reviewed on: 24th July 2019

Excellent VFM

Did it online very simple and straight forward.. Reviewed on: 23rd July 2019

Quick, Easy and Competitive

Really simply ordering process, very easy to amend the quotation, extremely competitively priced and very straightforward. Absolutely love it, will use again. No faff!!! Reviewed on: 23rd July 2019

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