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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

great price

5
Very happy with the cover and price Reviewed on: 23rd July 2019

Online Insurance

5
Signing up for policy expert was easy to do. Reviewed on: 23rd July 2019

Quick Service Great value for money

4
I have only just taken this policy out but i think it is great value for money and with free emergency and legal aid it is a brilliant policy ' Reviewed on: 23rd July 2019

Fantastic and Reasonable

5
Really easy application process, very competitive prices and customer service great. Reviewed on: 23rd July 2019

Good experience.

5
Well mannered, polite & explained everything I needed to know to enable me to purchase the right cover me my property. Reviewed on: 23rd July 2019

Very good value for money

5
Courteous service, everything explained simply and in a way i felt was very good. All in all I did not have to wait very long for someone to answer the phone which counts a lot these days. Excellent service Reviewed on: 23rd July 2019

Great House insurance

4
Massive increase from Admiral (I have never made a claim in 45 + years yet I am seeing huge increase in premiums. Jus saved £ 160 by switching Reviewed on: 23rd July 2019

Quick and easy

5
I went on compare the meerkat and this was my cheapest deal, signed up quick and easy no hassle, was able to do everything electronically, really happy with the service I received. Reviewed on: 23rd July 2019

Quick and easy

5
As I’ve sa, I’ve said quick abssneasy. Together with low income Prices Reviewed on: 23rd July 2019

Excellent value

5
Excellent value. Easy to complete online. Reviewed on: 23rd July 2019

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