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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

No issues

4
I have been luckily enough not to have a claim so far, I’m sure they would be happy to help Reviewed on: 2nd August 2024
LB's avatar
LB

Excellent service

5
Since having my policy I have moved house twice and had one claim which have been dealt with quickly and painlessly. Excellent service Reviewed on: 2nd August 2024
Sandra W's avatar
Sandra W

good and easy website purchase.

4
good and easy website purchase. Competitive pricing. Reviewed on: 2nd August 2024
Woodwork3000's avatar
Woodwork3000

Competitive prices

5
I had never heard of Policy Expert until a friend recommended them, and now I can't imagine going back. Their customer service is exceptional, providing clear assistance. Plus, their rates are significantly lower than those found on typical comparison websites. I saved money while receiving great coverage, making my experience truly satisfying. Highly recommended! Reviewed on: 2nd August 2024
Mr T's avatar
Mr T

Good service,

5
Good service, easy yo use website. Would recommend Reviewed on: 2nd August 2024
Chris S's avatar
Chris S

top notch and great value

5
Super simple to set up and great value for money compared to other providers Reviewed on: 2nd August 2024
Andria 's avatar
Andria

Home insurance with them, no issues.

5
Home insurance with them, no issues. Reviewed on: 2nd August 2024
Sophie A's avatar
Sophie A

Easy and affordable insurance

5
Easy to sort, affordable prices for comprehensive insurance policy Reviewed on: 2nd August 2024
Jessica's avatar
Jessica

Easy to use website to look for the right policy for...

5
Easy to use website to look for the right policy for your needs. Competitive prices. Easy payment system. Piece of mind Reviewed on: 2nd August 2024
Nessa L's avatar
Nessa L

I am yet to use it for anything but the process of s...

5
I am yet to use it for anything but the process of setting it up was very easy, even for a first timer like myself. Recommended by my mortgage broker so clearly a company with a decent reputation as well Reviewed on: 2nd August 2024
Emily S's avatar
Emily S

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