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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

Quick and efficient service.

4
Quick and efficient service. Renewed efficiently, competitive price Reviewed on: 2nd August 2024
Leigh P's avatar
Leigh P

Always been very helpful when needed especially when...

5
Always been very helpful when needed especially when we had a emergency burst pipe incident Reviewed on: 2nd August 2024
Suzi B's avatar
Suzi B

Good value policy

4
Good value and easy to arrange my policy Reviewed on: 2nd August 2024
Adam J's avatar
Adam J

Excellent service with clear options for finding bes...

5
Excellent service with clear options for finding best policy. Saved me considerable money for like for like comparisons. Seamless transition. Reviewed on: 2nd August 2024
Joyce 's avatar
Joyce

good online policy and better value of money

4
good online policy and better value of money Reviewed on: 2nd August 2024
Naiju 's avatar
Naiju

Has been an easy and straight forward process and ha...

5
Has been an easy and straight forward process and has taken all the weight off of a typically stressful decision Reviewed on: 2nd August 2024
T-jay Owen's avatar
T-jay Owen

Always easy to contact, courteous and knowledgeable.

5
Always easy to contact, courteous and Reviewed on: 2nd August 2024
OldPeculiar's avatar
OldPeculiar

really good overall service and provider

5
really good overall service and provider Reviewed on: 2nd August 2024
lauren s's avatar
lauren s

Easily the best in the business comparing price, ser...

5
Easily the best in the business comparing price, service and friendly attention when answering and questions. If you find a better provider let me know. Reviewed on: 2nd August 2024
Brian H's avatar
Brian H

Everything I was looking for

5
Everything I was looking for, great value and easy to do online Reviewed on: 2nd August 2024
Harriet H's avatar
Harriet H

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