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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Excellent service

Very easy to set up and very impressed by the way it works Reviewed on: 2nd August 2024

Very easy to set up policy and good value for money.

Very easy to set up policy and good value for money. Didn't have a very good experience when I called to advise I had an accredited alarm fitted, very curt responses. Reviewed on: 2nd August 2024

Happy customer

Easy to get a quote, clear policy documents. Would recommend as a happy customer. Reviewed on: 2nd August 2024

Really easy sign up process, good cost.

Really easy sign up process, good cost. Reviewed on: 2nd August 2024

Very straightforward, no stress and easy to use.

Very straightforward, no stress and easy to use. Reviewed on: 2nd August 2024

Came out with the most competitive prices and also w...

Came out with the most competitive prices and also what was covered as standard was far better than other policies. Reviewed on: 2nd August 2024

When I’ve renewed my insurance it was so easy to fol...

When I’ve renewed my insurance it was so easy to follow the process Reviewed on: 2nd August 2024

Excellent all round service

I’ve used policy expert for two years now, they provide efficient customer service and great value Reviewed on: 2nd August 2024

So simple to get my insurance sorted, and at a compe...

So simple to get my insurance sorted, and at a competitive price. Reviewed on: 2nd August 2024

Great cover and price.

Policy Expert provide 5* service and cover at an affordable price. Reviewed on: 2nd August 2024

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