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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to do at a good price have had no reason to mak...

Easy to do at a good price have had no reason to make a claim Reviewed on: 2nd August 2024

Home Insurance Quote

Easy to use website, explaining all the various options available to me whilst looking to change my home insurance in May 2024. The price was very competitive and offered good cover at a market leading rate. Customer service from Policy Expert has been great. Reviewed on: 2nd August 2024

Very easy website to use, great price and a full cov...

Very easy website to use, great price and a full cover for everything we have. Would recommend to anyone. Thank you. Reviewed on: 2nd August 2024

Policy and Customer Service

I found my renewal easy and when i had questions these were answered very quickly Reviewed on: 2nd August 2024

Excellent I like that policy cover

Very good service i would like to recommend my family and friends Reviewed on: 2nd August 2024

Always very helpful when help is required

Always very helpful when help is required Reviewed on: 2nd August 2024

No problem at a good price would recommend to others

No problem at a good price . Have no experience about a claim has have not had to Reviewed on: 2nd August 2024

friendly service

Great advice friendly service affordable Reviewed on: 2nd August 2024

Great deal and experience

Great deal and experience. Understand my idea of what insurance is Reviewed on: 2nd August 2024

Very friendly and helpful customer services when I h...

Very friendly and helpful customer services when I had a query. Have recommended to my family. Good value for the cover requirements. Just as good as some other larger companies. I hope to renew with policy experts again this year. Reviewed on: 2nd August 2024

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