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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great product

Cheapest quote we found and so easy to navigate through the website and services. Customer service is also quick and pain free which is a dream. All the brochures and information is easily layed and and simple to read. Totally recommend! Reviewed on: 18th July 2019

Easy sign up

Easy to understand and fast simple sign up process for new insurance. Good value for money. Tops!! Reviewed on: 18th July 2019

Great value for money

Found them through a compare site and already had a low price then a day later they had found we had more no claims than we thought and made us and extra £5 cheaper a month! Thanks! Reviewed on: 18th July 2019

Fantastic buying experience

Contact was made very quick and customer service agents were very courteous, helpful and extremely experienced. Highly recommended Reviewed on: 18th July 2019

Fantastic & Friendly

Great help & knowledgeable staff & excellent prices without compromising quality. Reviewed on: 18th July 2019

Easy to use website

Completing the online application was simple and the guides easy to understand. Reviewed on: 18th July 2019

Excellent product

Very pleased with my cover, would recommend to family and friends Reviewed on: 18th July 2019

buildings and contents cover

My provider sent my renewal and it had gone up yet again. I received a circular from Policy Expert and went online, low and behold much better cover and over £30 a year cheaper. Service so far first class. Reviewed on: 18th July 2019

Excellent

Quick and easy with no fuss. Great value and lots of extras included. Reviewed on: 18th July 2019

Fair and competitive

Never had an issue when I have had to contact them, price is competitive and has been for a couple of years now. Easy to understand, you know what you are getting. Reviewed on: 18th July 2019

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