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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

I found Policy Expert really easy to deal with and t...

I found Policy Expert really easy to deal with and they offered great prices. I looked at many home insurance options but Policy Expert was by far the best. Reviewed on: 2nd August 2024

Cheapest deal will always get our vote

Cheapest deal will always get our vote Reviewed on: 2nd August 2024

Outstanding seecice

Most outstanding service I have had Reviewed on: 2nd August 2024

Excellent product

Excellent products and much cheaper than everyone else Reviewed on: 2nd August 2024

Really well formatted website .

Really well formatted website ..clear explanation of policy information and excellent value for money .It can be challenging working out what is covered / not covered in some policies and exclusion criteria etc but with Policy expert everything is simple to understand. Reviewed on: 2nd August 2024

No issues, great service when I took out the policy...

No issues, great service when I took out the policy Reviewed on: 2nd August 2024

Very seemlees especially having recently moved home...

Very seemlees especially having recently moved home and transferred insurance Reviewed on: 2nd August 2024

Very quick professional support- great value and ove...

Very quick professional support- great value and overall very reliable. Reviewed on: 2nd August 2024

Great buying experience and product

An easy and informative purchasing experience enabled me to buy a product that met my needs. Reviewed on: 2nd August 2024

Very competitive rates, good coverage, what’s not to...

Very competitive rates, good coverage, what’s not to love! Reviewed on: 2nd August 2024

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