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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Easy to use

4
Very happy with my experience. I thankfully haven't had to claim but the quoting and setup was seamless Reviewed on: 2nd August 2024

Very good insurance.

5
Very good insurance. Good value compared to the others. Simple and easy to get insurance. No issues with them at all. But haven’t needed to use them for a claim yet. Reviewed on: 2nd August 2024

I found the team very helpful they got me the best d...

5
I found the team very helpful they got me the best deal for my requirements I will definitely be using them again Reviewed on: 2nd August 2024

They were cheapest for me two years running, very ea...

5
They were cheapest for me two years running, very easy to set up and I was impressed the one time I’ve had to contact them. Reviewed on: 2nd August 2024

Was able to find an affordable insurance policy near...

5
Was able to find an affordable insurance policy nearly half the cost of my current provider had quoted at renewal. Reviewed on: 2nd August 2024

Easy process with policy set up in just a few minutes.

5
Easy process with policy set up in just a few minutes. Good price Reviewed on: 2nd August 2024

great value.

5
great value. good service. would recomend Reviewed on: 2nd August 2024

I found Policy Expert really easy to deal with and t...

5
I found Policy Expert really easy to deal with and they offered great prices. I looked at many home insurance options but Policy Expert was by far the best. Reviewed on: 2nd August 2024

Cheapest deal will always get our vote

4
Cheapest deal will always get our vote Reviewed on: 2nd August 2024

Outstanding seecice

5
Most outstanding service I have had Reviewed on: 2nd August 2024

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