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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

No issues, great service when I took out the policy...

No issues, great service when I took out the policy Reviewed on: 2nd August 2024

Very seemlees especially having recently moved home...

Very seemlees especially having recently moved home and transferred insurance Reviewed on: 2nd August 2024

Very quick professional support- great value and ove...

Very quick professional support- great value and overall very reliable. Reviewed on: 2nd August 2024

Great buying experience and product

An easy and informative purchasing experience enabled me to buy a product that met my needs. Reviewed on: 2nd August 2024

Very competitive rates, good coverage, what’s not to...

Very competitive rates, good coverage, what’s not to love! Reviewed on: 2nd August 2024

easy to use web site.

easy to use web site. extremely quick services. Reviewed on: 2nd August 2024

competitive, value for money and friendly

Policy expert always provide competitive quotes, good value for money and a friendly service. Easy to talk to when you want Reviewed on: 2nd August 2024

Competitive prices

Expert staff. Very competitive on price. Reviewed on: 2nd August 2024

Painfree, good price no complaints

Painfree, good price no complaints Reviewed on: 2nd August 2024

I have had a seamless experience from start to finis...

I have had a seamless experience from start to finish, they have taken the stress away from me and is an excellent provider. Once my families policies are over, I will be encouraging them to go with policy expert. Reviewed on: 2nd August 2024

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