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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

friendly service

Great advice friendly service affordable Reviewed on: 2nd August 2024

Great deal and experience

Great deal and experience. Understand my idea of what insurance is Reviewed on: 2nd August 2024

Very friendly and helpful customer services when I h...

Very friendly and helpful customer services when I had a query. Have recommended to my family. Good value for the cover requirements. Just as good as some other larger companies. I hope to renew with policy experts again this year. Reviewed on: 2nd August 2024

Apart for a year where prices became probihibitively...

Apart for a year where prices became probihibitively high, we’ve been with Policy Expert for many years and they always responded well to minor needs for interventions Reviewed on: 2nd August 2024

Great product , highly recommended

Great product , highly recommended Reviewed on: 2nd August 2024

Generally a polite and professional experience

Generally a polite and professional experience Reviewed on: 2nd August 2024

Reasonable quote.

Reasonable quote. Easy to access. Luckily I haven’t had to make a claim so have not needed to contact anyone. Reviewed on: 2nd August 2024

competitive quote, easy process

they gave me a competitive quote , the whole process was easy Reviewed on: 2nd August 2024

Insurance easy and simple to set up online and was t...

Insurance easy and simple to set up online and was the most economical policy with the criteria I requested. Reviewed on: 2nd August 2024

Attempted to put a claim in and policy expert wanted...

Attempted to put a claim in and policy expert wanted 560.00 excess. I couldn't put the claim in and now I can't shower Reviewed on: 2nd August 2024

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