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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Painfree, good price no complaints

4
Painfree, good price no complaints Reviewed on: 2nd August 2024

I have had a seamless experience from start to finis...

5
I have had a seamless experience from start to finish, they have taken the stress away from me and is an excellent provider. Once my families policies are over, I will be encouraging them to go with policy expert. Reviewed on: 2nd August 2024

Easy to navigate website and excellent prices

5
Easy to navigate website and excellent prices Reviewed on: 2nd August 2024

Simple and effective.

5
Simple and effective. Really pleased with this experience, and the product Reviewed on: 2nd August 2024

Straightforward

5
Easy to setup and simple to understand Reviewed on: 2nd August 2024

Beat my quote hands down and I got better cover than...

5
Beat my quote hands down and I got better cover than my previous insurer, i recommend them as its painless getting a quote and commencing your insurance Reviewed on: 2nd August 2024

Fantastic customer service, great value highly recom...

5
Fantastic customer service, great value highly recommend. Reviewed on: 2nd August 2024

Well - if you were tasked with writing an essay on h...

5
Well - if you were tasked with writing an essay on how to run an onloine insurance business, you'd only need to study the way Policy Expert do it. Great online experience, great communication, great prices - what more does one need? Reviewed on: 2nd August 2024

Competetive quote and efficient service

5
Very competetive quote for house and contents insurance. Everything done efficiently online, with all documentation easily accessible and downloadable. No experience yet with making a claim - hopefully that won't prove necessary! Reviewed on: 2nd August 2024

straight forward. Impressed

5
Signed up was really easy and no back and forth to get the policy in place. Reviewed on: 2nd August 2024

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