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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Outstanding seecice

5
Most outstanding service I have had Reviewed on: 2nd August 2024

Excellent product

5
Excellent products and much cheaper than everyone else Reviewed on: 2nd August 2024

Really well formatted website .

5
Really well formatted website ..clear explanation of policy information and excellent value for money .It can be challenging working out what is covered / not covered in some policies and exclusion criteria etc but with Policy expert everything is simple to understand. Reviewed on: 2nd August 2024

No issues, great service when I took out the policy...

5
No issues, great service when I took out the policy Reviewed on: 2nd August 2024

Very seemlees especially having recently moved home...

5
Very seemlees especially having recently moved home and transferred insurance Reviewed on: 2nd August 2024

Very quick professional support- great value and ove...

5
Very quick professional support- great value and overall very reliable. Reviewed on: 2nd August 2024

Great buying experience and product

5
An easy and informative purchasing experience enabled me to buy a product that met my needs. Reviewed on: 2nd August 2024

Very competitive rates, good coverage, what’s not to...

5
Very competitive rates, good coverage, what’s not to love! Reviewed on: 2nd August 2024

easy to use web site.

5
easy to use web site. extremely quick services. Reviewed on: 2nd August 2024

competitive, value for money and friendly

5
Policy expert always provide competitive quotes, good value for money and a friendly service. Easy to talk to when you want Reviewed on: 2nd August 2024

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