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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Competitive prices

5
Expert staff. Very competitive on price. Reviewed on: 2nd August 2024
Brecks's avatar
Brecks

Painfree, good price no complaints

4
Painfree, good price no complaints Reviewed on: 2nd August 2024
Laurie's avatar
Laurie

I have had a seamless experience from start to finis...

5
I have had a seamless experience from start to finish, they have taken the stress away from me and is an excellent provider. Once my families policies are over, I will be encouraging them to go with policy expert. Reviewed on: 2nd August 2024
Nadia R's avatar
Nadia R

Easy to navigate website and excellent prices

5
Easy to navigate website and excellent prices Reviewed on: 2nd August 2024
Julia Abbott's avatar
Julia Abbott

Simple and effective.

5
Simple and effective. Really pleased with this experience, and the product Reviewed on: 2nd August 2024
Tim S's avatar
Tim S

Straightforward

5
Easy to setup and simple to understand Reviewed on: 2nd August 2024
Ryan 's avatar
Ryan

Beat my quote hands down and I got better cover than...

5
Beat my quote hands down and I got better cover than my previous insurer, i recommend them as its painless getting a quote and commencing your insurance Reviewed on: 2nd August 2024
Steve Hunsdon's avatar
Steve Hunsdon

Fantastic customer service, great value highly recom...

5
Fantastic customer service, great value highly recommend. Reviewed on: 2nd August 2024
Micheal F's avatar
Micheal F

Well - if you were tasked with writing an essay on h...

5
Well - if you were tasked with writing an essay on how to run an onloine insurance business, you'd only need to study the way Policy Expert do it. Great online experience, great communication, great prices - what more does one need? Reviewed on: 2nd August 2024
Colin C's avatar
Colin C

Competetive quote and efficient service

5
Very competetive quote for house and contents insurance. Everything done efficiently online, with all documentation easily accessible and downloadable. No experience yet with making a claim - hopefully that won't prove necessary! Reviewed on: 2nd August 2024
Peter B's avatar
Peter B

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