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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Excellent communication and support where needed.

Excellent communication and support where needed. Reviewed on: 2nd August 2024

Good value policy

Good value and easy to set up. Online access provides easy access to documents Reviewed on: 2nd August 2024

Brilliant Value For Money

Best value on the market and customer satisfaction is very important and I feel that was offered Reviewed on: 2nd August 2024

Not had any reason to contact them so far.

Not had any reason to contact them so far. Reviewed on: 2nd August 2024

Simple process, competitive pricing.

Very easy to get a quote. Pricing was very competitive and broken down in an easily understandable format. When accepted the transaction was quick and hassle free. The communications were prompt and provided all the necessary detail and the portal is ni e and easy to use. Highly recommended. Reviewed on: 2nd August 2024

User friendly process from obtaining quotation to pu...

User friendly process from obtaining quotation to purchasing policy .. Reviewed on: 2nd August 2024

Clear, concise, excellence!

Clear, concise and yet comprehensive cover - an excellent company! Reviewed on: 2nd August 2024

Not too expensive

Good way to use. Not too expensive Reviewed on: 2nd August 2024

Amazing service and fantastic price.

Great service. Easy to quote for. Prices amazing. Saved me lots of money. Reviewed on: 2nd August 2024

Clear cover information and best value available

Clear cover information and a good level of cover for the money when compared to other providers. Reviewed on: 2nd August 2024

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