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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy to use

Easy to use and the renew price was competitively good Reviewed on: 2nd August 2024

As expected from an insurance provider

As expected from an insurance provider Reviewed on: 2nd August 2024

No hassle home insurance

Affordable home insurance, great deal Reviewed on: 2nd August 2024

Competitive pricing, knocked down the other companie...

Competitive pricing, knocked down the other companies by a fair amount. Finally a company that doesn’t rack their prices up Reviewed on: 2nd August 2024

Easily to understand and value for money

Easily to understand and value for money Reviewed on: 2nd August 2024

Good experience so far.

Good experience so far. Lets see onwards. Reviewed on: 2nd August 2024

Care and compassion at a difficult time.

I needed to cancel a policy due to bereavement, and take out a new one, and staff made the process easy and trouble free. Reviewed on: 2nd August 2024

My Review

Excellent stuff a round, can’t complain Reviewed on: 2nd August 2024

Excellent communication and support where needed.

Excellent communication and support where needed. Reviewed on: 2nd August 2024

Good value policy

Good value and easy to set up. Online access provides easy access to documents Reviewed on: 2nd August 2024

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