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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Brilliant Value For Money

Best value on the market and customer satisfaction is very important and I feel that was offered Reviewed on: 2nd August 2024

Not had any reason to contact them so far.

Not had any reason to contact them so far. Reviewed on: 2nd August 2024

Simple process, competitive pricing.

Very easy to get a quote. Pricing was very competitive and broken down in an easily understandable format. When accepted the transaction was quick and hassle free. The communications were prompt and provided all the necessary detail and the portal is ni e and easy to use. Highly recommended. Reviewed on: 2nd August 2024

User friendly process from obtaining quotation to pu...

User friendly process from obtaining quotation to purchasing policy .. Reviewed on: 2nd August 2024

Clear, concise, excellence!

Clear, concise and yet comprehensive cover - an excellent company! Reviewed on: 2nd August 2024

Not too expensive

Good way to use. Not too expensive Reviewed on: 2nd August 2024

Amazing service and fantastic price.

Great service. Easy to quote for. Prices amazing. Saved me lots of money. Reviewed on: 2nd August 2024

Clear cover information and best value available

Clear cover information and a good level of cover for the money when compared to other providers. Reviewed on: 2nd August 2024

They are giving me a good price for my house...

They are giving me a good price for my house insurance Reviewed on: 2nd August 2024

Been with Policy Expert for a number of years and al...

Been with Policy Expert for a number of years and although fortunately we have never had to claim the service is excellent whenever contacting them and great value for money if it wasn’t we would have been with another provider Reviewed on: 2nd August 2024

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