Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Very quick easy

Very quick easy to insure with clear policy breakdown would recommend and use company again Reviewed on: 2nd August 2024

Happy with service

Happy with service good price point. Reviewed on: 2nd August 2024

Cheap but poor claims experience

Two interactions - 1. Positive when I belatedly advised property was vacant - quick reply and no extra premium required. 2 Negative - when trying to obtain an emergency repair plumber from them - no support, had to arrange repair myself as there was no light in the loft where the water tank leak was and no 'ramsay' ladder but alternative step ladder was available - poor claims experience. Reviewed on: 2nd August 2024

Good advice and service

I made comparisons with many other insurers but the attention to detail afforded by Policy Expert convinced me to insure with them, and I am very pleased with that choice. Reviewed on: 2nd August 2024

Policy expert is brilliant, very reasonable premiums...

Policy expert is brilliant, very reasonable premiums and unmatching service. Very satisfied! Reviewed on: 2nd August 2024

Great job

Policy experts were great to deal with Reviewed on: 2nd August 2024

Excellent, prompt service, easy to access customer s...

Excellent, prompt service, easy to access customer services, good price. Reviewed on: 2nd August 2024

Value for money

Helpful staff who were able to offer me the insurance I wanted at a competitive price Reviewed on: 2nd August 2024

Value for Money

My previous provider had quoted me an increase of nearly 60% on what I had paid last year. On contacting them they were unable to improve on this and so I shopped around and, having researched Policy Expert your company appeared to give the best cover for a lot less than I had been asked to pay by my former provider. I therefore cancelled my policy with them and took out my new home and contents policy with you. I am hopeful that I will not encounter the same problems with your company when it comes to renewing my policy next year! Reviewed on: 2nd August 2024

Easy to deal with

Easy to deal with and even promoted a mid term review Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home and Gadget Insurance
from Sky Protect 3.28 from 18 reviews
Contents insurance
from Monzo 4.33 from 9 reviews
Landlord Insurance
from Peacock Insurance 3.79 from 5 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub