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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

I use Policy Expert for all my insurance as not only...

I use Policy Expert for all my insurance as not only have they saved me thousands over time but also they ensure the right policy which in turn saves unnecessary premiums not needed Reviewed on: 2nd August 2024

Simple, quick and very competitive!

I purchased home insurance from Policy Expert. It was simple to use and I did everything online. I then helped my mum to purchase too. We got it cheaper by £300> and I also was awarded a referral voucher (within the next 90 days). Highly recommend. Reviewed on: 2nd August 2024

Good experience so far.

Good experience so far. Was cheaper than other quotes and so far so good Reviewed on: 2nd August 2024

Good value for the product received

Good value for the product received Reviewed on: 2nd August 2024

Great customer service and great value for money.

Great customer service and great value for money. Easy to use service. Reviewed on: 2nd August 2024

Easy WebSite Experience to Book coverage

Easy WebSite Experience to Book coverage Reviewed on: 2nd August 2024

Great Value

Ease of use of website and great value, peace of mind that it is a reputable company Reviewed on: 2nd August 2024

Amazing easy system helpful staff and time efficient

Amazing easy system helpful staff and time efficient Reviewed on: 2nd August 2024

First Time Buyer

As a first time buyer it was easy to set up insurance for our home. Reviewed on: 2nd August 2024

I have found them cheapest overall insurance company.

I have found them cheapest overall insurance company. Reviewed on: 2nd August 2024

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