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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

First Time Buyer

As a first time buyer it was easy to set up insurance for our home. Reviewed on: 2nd August 2024

I have found them cheapest overall insurance company.

I have found them cheapest overall insurance company. Reviewed on: 2nd August 2024

Reliable and affordable pleased with their products...

Reliable and affordable pleased with their products and always helpful Reviewed on: 2nd August 2024

Excellent Service and Great Savings

I received excellent service and enjoyed a really good savings on my insurance and would hope to continue using your service . I recommended you service straight away to my sister and she took out insurance with you Reviewed on: 2nd August 2024

Mr KK Tam

Quick and user friendly experience upon application my policy. Reviewed on: 2nd August 2024

Great service Happy with everything

Great service Happy with everything Reviewed on: 2nd August 2024

Excellent customer service

Excellent customer service and I would recommend to family and friends Reviewed on: 2nd August 2024

Excellent very good, I'm really impressed, this is a...

Excellent very good, I'm really impressed, this is a fantastic service and I definitely recommend it given the current climate. Reviewed on: 2nd August 2024

Good price

Reasonable price and easy to use Reviewed on: 2nd August 2024

Very easy to take out a policy and I like that I cou...

Very easy to take out a policy and I like that I could combine buildings and contents into one for more that half the price of my existing policies! Reviewed on: 2nd August 2024

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