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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Quick & easy

5
Quick and easy good value for money Reviewed on: 2nd August 2024

Lowest insurance provider on compare market website.

4
Lowest insurance provider on compare market website. Everything I needed for my motor insurance good value for money. Reviewed on: 2nd August 2024

No hassle insurance and straightforward

5
No hassle insurance and straightforward Reviewed on: 2nd August 2024

Easy, Brilliant, Cheap - all that you want from an i...

5
Easy, Brilliant, Cheap - all that you want from an insurance policy. Reviewed on: 2nd August 2024

I haven’t had to make a claim but what I pay each mo...

5
I haven’t had to make a claim but what I pay each month is reasonable. Reviewed on: 2nd August 2024

Smooth process in taking out policy, no issues whats...

5
Smooth process in taking out policy, no issues whatsoever. Reviewed on: 2nd August 2024

Very good policy I am doing next year agai

5
Very good policy I am doing next year agai Reviewed on: 2nd August 2024

It was easy to get the policy online

5
It was easy to get the policy online Reviewed on: 2nd August 2024

Simple, easy process to obtain insurance at a very c...

5
Simple, easy process to obtain insurance at a very competitive price Reviewed on: 2nd August 2024

good value against many competitors and the policy w...

5
good value against many competitors and the policy was easy to set up Reviewed on: 2nd August 2024

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