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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy process and good company to deal with

Easy process and good company to deal with Reviewed on: 2nd August 2024

Excellent value for money.

Excellent value for money. Highly recommended. Reviewed on: 2nd August 2024

Good customer care ,,recommended good cover

Good customer care ,,recommended good cover Reviewed on: 2nd August 2024

Great service, easy to use and very pleased with the...

Great service, easy to use and very pleased with the policy price. Reviewed on: 2nd August 2024

Inexpensive house insurance for both building and co...

Inexpensive house insurance for both building and contents - no complicated jargon. Affordable with no frills that complicate claims. Reviewed on: 2nd August 2024

Splendid from purchase to post sale

Splendid from purchase to post sale Reviewed on: 2nd August 2024

Police expert I was well looked after very cheep and...

Police expert I was well looked after very cheep and lkind staff thank you Mr gray. Hull. Reviewed on: 2nd August 2024

great value and easy to buy on line

great value and easy to buy on line Reviewed on: 2nd August 2024

Good experience

I had a good experience, purely through online quotes and documentation. I've had no interaction with customer service as of yet, but details of my policy are clear and concise. Reviewed on: 2nd August 2024

Good value, good cover, easy to deal with!

Good value, good cover, easy to deal with! Reviewed on: 2nd August 2024

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