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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Amazing easy system helpful staff and time efficient

Amazing easy system helpful staff and time efficient Reviewed on: 2nd August 2024

First Time Buyer

As a first time buyer it was easy to set up insurance for our home. Reviewed on: 2nd August 2024

I have found them cheapest overall insurance company.

I have found them cheapest overall insurance company. Reviewed on: 2nd August 2024

Reliable and affordable pleased with their products...

Reliable and affordable pleased with their products and always helpful Reviewed on: 2nd August 2024

Excellent Service and Great Savings

I received excellent service and enjoyed a really good savings on my insurance and would hope to continue using your service . I recommended you service straight away to my sister and she took out insurance with you Reviewed on: 2nd August 2024

Mr KK Tam

Quick and user friendly experience upon application my policy. Reviewed on: 2nd August 2024

Great service Happy with everything

Great service Happy with everything Reviewed on: 2nd August 2024

Excellent customer service

Excellent customer service and I would recommend to family and friends Reviewed on: 2nd August 2024

Excellent very good, I'm really impressed, this is a...

Excellent very good, I'm really impressed, this is a fantastic service and I definitely recommend it given the current climate. Reviewed on: 2nd August 2024

Good price

Reasonable price and easy to use Reviewed on: 2nd August 2024

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