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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9122 reviews)

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4.77

Based on 9,122 reviews, last reviewed 12th May 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I had scape water in my house last year. I had scape water in my house last year. they sent people to check the damage and paid out without quibble. and we’re still the cheapest to insure my ... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9122)

Great service - helpful and speedy!

Good policy, explained well, answered questions efficiently and confidently. Reviewed on: 27th May 2018

Quick and simple

I was expecting the automatic renewal price to be more than other quotes and it wasn’t, just made sense to let it carry on. Reviewed on: 27th May 2018

Easy to Complete

From the beginning of deciding to go with Policy Expert to the point policy documents were delivered I found the experience very easy. After completing a few ticks and entering payment details, poof I have cover. no hassle no continuous up-selling, just exactly what I went on the site to do. Would recommend to any computer literate family member (yeah there are a couple who have never been on a website) Reviewed on: 26th May 2018

Everything insured what I wanted at a spot on price.

Danish was the young man who took my details for my renewal. I was impressed by his explanation of all the legal jargon ect & the renewal price was better than Confused & Compare put together. Reviewed on: 26th May 2018

policy renewal

Rang up re quote received. Advised I found cheaper quote on comparison website. Offered me a comparable quote which I accepted. Courteous and efficient Reviewed on: 26th May 2018

Renewal Experience

Like many people you like to be sure you get the best deal when renewing your home insurance. I tried different web sites but no one offered a better deal. However I did find Policy Expert offer a slightly cheaper quote than my renewal. Called Policy Expert and Agent could already see my cheaper quote and made the necessary changes to my policy to match lower quote. Reviewed on: 26th May 2018

Great Customer Service

This is my second year with Policy Expert, I have been in contact with customer services and they have been very professional and polite. There renewal quote was very competitive not like some other company's that try to rip you off on renewal, Thanks Policy Expert Reviewed on: 26th May 2018

Policy renewal

Easiest to deal with, no pressure sales people, smooth procedure and prompt action. The contact David was polite a pleasure to deal with. Reviewed on: 24th May 2018

Excellent service and policy

My reasons for choosing Policy Expert were the cover provided and great value for money. The standard cover is excellent and suits my needs for home insurance. I am particularly happy with their offer of a fixed price premium over 2 years (only a small interest fee added), which enabled me to renew my policy with them at a highly competitive price. Buying the Policy online via a popular comparison site was very straightforward and easy. When calling customer service the call was answered almost staight away and staff were friendly and helpful and also willing to negotiate on the cover of my continuing policy to suit my needs without adding cost. The monthly email news letters with helpful seasonal advice are a welcome feature. Reviewed on: 24th May 2018

What it says on the tin

Very easy to arrange. Great cover & great value. Very hard to beat. Reviewed on: 24th May 2018

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