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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9122 reviews)

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4.77

Based on 9,122 reviews, last reviewed 12th May 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I had scape water in my house last year. I had scape water in my house last year. they sent people to check the damage and paid out without quibble. and we’re still the cheapest to insure my ... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9122)

Great value for money.

Fantastic value for money in the first year (shame about the renewal price, but still competitive with other providers). After a burst radiator, they were easy to contact and speak to, and managed to get things sorted fairly promptly. Reviewed on: 31st May 2018

Good customer service

I've not had to make a claim so I've no idea how good my policy really is, but the customer service was strong (very friendly & funny American chap on the other end of the line) and the price is competitive too. Reviewed on: 30th May 2018

Policy Expert is just what we need

Very competitive pricing with clear, est to understand policy information. E-mails sent promptly and queries answered promptly. Reviewed on: 29th May 2018

House Insurance

Efficient service, good communications Reviewed on: 29th May 2018

Best and cheapest home insurance l could find.

Luckily we have not had to make a claim, so we can't comment on ease of claiming. This is our second year with this company and I think we will remain customers, everything so straightforward. Reviewed on: 29th May 2018

Excellent

Excellent service rang up to cancel my policy and he found me a better deal well done Reviewed on: 29th May 2018

Time may tell me!

I can only give a review on the cost of my insurance which I found acceptable against other providers. I cannot give a customer review without having made a claim and hopefully that will never happen! Reviewed on: 29th May 2018

Great service clear and easy infirmation

The renewal was timely and offered a good deal, my premium only rising slightly. All email communication clear and easy to understand. Reviewed on: 29th May 2018

Good discount for existing customer

Policy Expert rang and gave us a very competitive quote to keep us with them which could not be beaten by any comparison website Reviewed on: 28th May 2018

Great renewal advisor

The advisor was great. His tonality in his voice was perfect and he offered the right amount of information for me to make a new decision to stay for a second year with Policy Expert. Reviewed on: 27th May 2018

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