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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9155)

Efficient and friendly

5
Although the online service was very good, I had a particular request that required me to talk to a 'human'. The member of staff I spoke to was very helpful and consequently, I was delighted that I could re-insure through Simply. Reviewed on: 8th March 2018
GregUK's avatar
GregUK

Renewed fast always kept in touch

5
Keeps us updated and gave renewal information well in advance By mail and email Second year with them now Reviewed on: 8th March 2018
Faz's avatar
Faz

Fantastic

5
I was recommended from my son. Fast and easy to do and i got a great quote Reviewed on: 7th March 2018
Priya Sandhu's avatar
Priya Sandhu

Great customer service with no fuss, and even better value

5
Just renewed my house insurance. The staff at Policy Expert were thorough and helpful, and managed to better the online quote. What really pleased me was that they took the time to explain the different aspects of the policy, and make clear what was, and what was not included. Thanks for making the process of buying house insurance simple and great value for money. Reviewed on: 7th March 2018
Craig Stringer's avatar
Craig Stringer

Had to phone to get what we wanted but was satisfied.

4
All satisfactory in the end we are now covered for the next year. Reviewed on: 7th March 2018
Bob Griffiths's avatar
Bob Griffiths

Cheap quote

4
No bad experiences with this company Reviewed on: 7th March 2018
Gill's avatar
Gill

Helping a pensioner

5
I was paying £60+ a month for insurance but after speaking to a very pleasant young lady (Amy) I am now paying £22 for more cover. Very happy with the whole process. Thank you so much Reviewed on: 7th March 2018
Judy Cowan's avatar
Judy Cowan

Great cover and simple to set up

5
I arrived at the policy expert website via compare the meetkat search website, so all my details were already in place but their website is very easy to use,the levels of cover were by far better than comparable websites, I have more than adequate cover for my needs for less than half what I paid last year. All my documents were emailed to me immediately after purchase and I’m not set for my cover to start in a couple of days. Well recommended and I will certainly consider renewing directly with the next year. 5 stars :) Reviewed on: 7th March 2018
Tony Stone's avatar
Tony Stone

Excellent home insurance cover

5
Quick and efficient service and paperwork you can understand Reviewed on: 6th March 2018
veustace's avatar
veustace

Fast and easy to understand

5
Having no problems setting up my insurance also understood most of the information. Reviewed on: 6th March 2018
Sammi Thompson's avatar
Sammi Thompson

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