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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent home insurance cover

Quick and efficient service and paperwork you can understand Reviewed on: 6th March 2018

Fast and easy to understand

Having no problems setting up my insurance also understood most of the information. Reviewed on: 6th March 2018

Home insurance

quick, easy to follow costings given were clear and it enabled me to make a consise decision Reviewed on: 6th March 2018

I could not praise more the brilliant service provided

I cannot praise enough the wonderful service provided Reviewed on: 6th March 2018

Excellent

Very happy with my purchase. Excellent Reviewed on: 5th March 2018

Easy to set up

It was so easy to set up my home insurance policy with Policy Expert and I feel confident that they will cover all my needs. Reviewed on: 5th March 2018

Very informative very satisfied with results

The young man who dealt with my enquiry very patient with me and explained everything thoroughly to me very satisfied with my policy That was offered Reviewed on: 5th March 2018

Great Customer experience

My husband had just passed away and the agent was quite helpful to transfer the information to my name. Her expression of condolences and her handling of the transaction was helpful and gracious. Reviewed on: 4th March 2018

Excellent value for money!

Saved over £100 on my previous buildings and contents insurance. It shows it pays to shop around. Reviewed on: 4th March 2018

Perfect

Easy to do and everything I need :) Reviewed on: 4th March 2018

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