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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great experience so far we would recommend and will...

Great experience so far we would recommend and will continue to use for now as we are getting a good deal Reviewed on: 2nd August 2024

Easy sign up procedure.

Easy sign up procedure. Competitive prices. Reviewed on: 2nd August 2024

Good prompt service

Good prompt friendly service value for money Reviewed on: 2nd August 2024

Competitive quote, easy purchase, easy to access c...

Competitive quote, easy purchase, easy to access customer portal Reviewed on: 2nd August 2024

Very straightforward to purchase insurance

Very straightforward to purchase insurance Reviewed on: 2nd August 2024

Easy to arrange, no hassle, good value for money

Easy to arrange, no hassle, good value for money Reviewed on: 2nd August 2024

Simple and Clear

I found Policy Expert really straight forward and not like your typical insurance company. They were very clear, offering an easy to use website and support where required. Reviewed on: 2nd August 2024

Very simple and convenient for me.

Very simple and convenient for me. Found policy expert affordable and reliable. Would use again. Reviewed on: 2nd August 2024

Review policy

Been ok so far not had to use the policy so can’t comment good value for money Reviewed on: 2nd August 2024

Best insurers ive used

I have been with polovy expert for a number of years now home and car insurance. They always have best policies with reasonable prices. I tell everyone to check with policy expert when it comes to insurance. Never had an issue with them and everything is strsight forward Reviewed on: 2nd August 2024

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