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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9151 reviews)

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4.74

Based on 9,151 reviews, last reviewed 2nd Sep 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Professional and reasonable Easy to contact. Insurance usually reduces each year when policy renews Reviewed on: 2nd September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9151)

Quick easy and value for money

Was expecting a big increase on renewal but was very surprised and accepted without shopping around. Reviewed on: 5th September 2017

Customer experience

The call handler was more than helpful and fully explained the product inwas ourchasing and all its features and the added extras, he did not push any of the add ons but offered them in a friendly manner and was more than happy to call back later in the month to see if i wanted to take any out! Reviewed on: 5th September 2017

Value for money

I'm always looking for the best price and Policy Expert is great value for money. The proof of the pudding is of course in the eating and I have yet to make a claim. Reviewed on: 5th September 2017

Straight forward and effective

Very easy to set up, no problems and in a short space of time I had insurance sorted out. Highly recommended. Reviewed on: 5th September 2017

Excellent service

I rang Policy expert to decline my renewal, I spoke with a very knowledgeable customer service agent, he requoted my renewal with extras for virtually the same price as last year, I am extremely pleased with the outcome of the telephone call and the excellent service from the call handler, overall a very good experience. Reviewed on: 4th September 2017

Very straight forward.

Very straight forward to set up and with no gimmicks. When it comes to renewal there are no shocks or hassle. Reviewed on: 4th September 2017

Good choice!

I just switch to this company. After hours spending to find the best quality/price home insurance, I think I made a good choice, future will tell me! Reviewed on: 4th September 2017

Home insurance

Policy Expert is definatley the Cheapest Company for Home insurance with no hidden Extras that Larger Companies add but everything you need to feel safe in the future. A Star... Reviewed on: 4th September 2017

Fast and friendly

Got our new quote through and it was higher than some other quotes I had got online so gave them a quick call and they beat the price and threw in free home emergency cover for a year. Reviewed on: 4th September 2017

Good Service

Very detailed and explicit details when requesting quotationn. Very competitive price for Home Insurance. Very satisfied. Reviewed on: 4th September 2017

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