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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Quick and easy

I found policy expert brilliant,had a quote and had it all explained to me clearly. I took up the policy which took only a few minutes to set up. I would definitely recommend these to my friends and family. Reviewed on: 3rd September 2017

Makes a boring chore easy

Happy with the ease of renewal and the cover received. Knowledgeable customer service operators and range of ways to get in touch. Reviewed on: 3rd September 2017

home insurance

have been with policy expert before and had no trouble when I made a claim so for that reason I decided to insure with them again . Reviewed on: 3rd September 2017

Friendly and helpful operator

Friendly advisor helped me get my insurance set up and beat my renewal quote. Great service Very happy and I would recommend Reviewed on: 3rd September 2017

a good company

although i have yet to make a claim i find policy expert courteous and helpful, also their charges are very reasonable. Reviewed on: 3rd September 2017

Excellent price

I have used policy expert for a couple of years now, their prices are the best and you are also getting legal cover included. Reviewed on: 3rd September 2017

Good service, good price.

Best price on Confused.com and helpful in the phone with finer details. Recommended! Reviewed on: 3rd September 2017

Great prices

Found it very easy to purchase my home insurance from Policy Expert on line and for me who's not very au fait with the Internet, it must be easy, to top it all the prices are great. Reviewed on: 3rd September 2017

FANTASTIC!

Feel safe knowing that if a problem occurs they will always be there for me, what more could you ask for! Reviewed on: 3rd September 2017

Good price and policy cover

Easy to buy and the price was good. Cover is good, not had to claim anything so hopefully the service is as good. Just hope they don't push the price up when I renew but suspect they will. Reviewed on: 3rd September 2017

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