Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,151 reviews, last reviewed 2nd Sep 2026
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Professional and reasonable Easy to contact. Insurance usually reduces each year when policy renews Reviewed on: 2nd September 2026
Anita h's avatar
Anita h

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9152)

Home

5
Customer services very friendly and also very helpful would highly recommend this company Reviewed on: 6th September 2017
Andrew's avatar
Andrew

Home

5
Customer services staff very friendly and helpful used this company for a number of years highly recommend Reviewed on: 6th September 2017
Andrew's avatar
Andrew

Wonderful insurance company

5
Have been with policy expert for 3 years now, have had one claim which we couldn't fault their support at all. Have price matched quotes every year since as we have wanted to stay with them. Reviewed on: 6th September 2017
Lyndsay walker's avatar
Lyndsay walker

Excellent customer service

5
Not only did I pay less than 1 year ago... I got a better level of cover too Reviewed on: 6th September 2017
Jane Weston's avatar
Jane Weston

Renewal of building and content insurance

5
I was going to change my insurance to another insurer, but after talking with the policy experts representative he made me realised that I will have the same cover for a much lower price. H G Reviewed on: 6th September 2017
Hossein Ghodrat's avatar
Hossein Ghodrat

home Insurance

4
after a card renew failure ,your customer adviser phoned me polite and informative explaining all the benefits and after this discussion helped me to purchase another years policy . Reviewed on: 6th September 2017
Robert Braddon's avatar
Robert Braddon

Easy to use although haven't had to claim yet!

4
Easy to set up and good price but have not had to use their customer services yet. Reviewed on: 6th September 2017
Katie marshall's avatar
Katie marshall

Easy house ins renew

5
This is a painless way to renew. Quotation is on renewal letter. To accept you do nothing. Easy Reviewed on: 6th September 2017
Peter Clarke's avatar
Peter Clarke

Cheerful

5
Great prices at affordable rates Reviewed on: 5th September 2017
Rajneesh Bhardwaj 's avatar
Rajneesh Bhardwaj

Excellent service, thanks.

4
Very efficient from start to finish, including updates from e-mails Reviewed on: 5th September 2017
Simon Aldred's avatar
Simon Aldred

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill